• 4 Oct 2021 - 15 Nov 2021
  • Free

Aim of this Course

This course is aimed at providing the learner with general knowledge, skills and competences required to work in the retail industry. Through this training programme, the learner will be able to communicate, understand the customer and sell the product or service using different sales techniques. Furthermore, the learner will be able to understand and use after sales procedures and processes typically found in sales environments and offer a customer care oriented sales service.

Course Contents

Please click on the following link to view the detailed course content: