Diploma in Hospitality Management

  • 6000
  • MQF Level 5
  • Avanza Academy

Aim of this Course

Through this course, learners are expected to learn things such as:

The guiding principles of hospitality management;

An overview of the different operations in hotels;

The role of human resources management of organisations in hospitality;

The role of marketing in tourism and hospitality and why it is of fundamental importance;

How to deal with and manage change in the hospitality industry;

The fundamentals of financial management in hospitality and tourism industry;

The importance of successfully managing customers and the effects of positive customer relations management;

The role of events management and its importance;

An overview of the food and beverage department in hospitality and tourism and how to successfully manage it;

The increasing importance being given to sustainability and its role in the sector.

Course Contents

Please click on the following link to view the detailed course content: http://avanza.com.mt/contact/

Category Tags

  • Hospitality and Customer Service