AWARD IN CUSTOMER HANDLING SKILLS
- 09 May 2023 - 12 Jun 2023
- Online+Physical
- Free
- MQF Level 4
- Jobsplus
Aim of this Course
This course is aimed at providing the learners with various customer handling skills that are useful at the place of work, to ultimately provide excellent customer service and help build customer relationships. This course will also provide learners with after sales service techniques as well as complaint handling practices.
Course Contents
The course will cover the following topics:- Customer Service Skills
- After Sales Service Skills
- PESTEL Analysis
- Complaint Handling Techniques
Category Tags
- Hospitality and Customer Service