To assist the installer during the preparation and installation of lifts in response to customer and business requirements.
• Assist in the installation of lifts by carrying out work as directed by the supervisor by tying workflow to schedule as per Company standards and clients requirements. • Prepare materials to be transferred on site. • Assist Lift Installer during the installation process. • Dealing with the aftermath and ensure that area is left clean and goods returned to stores. • Diagnose errors or technical problems and determine proper solutions. • Ensure that all equipment required is according to the job card, client exigencies and system limitations. • Operate the Company vehicle in a safely manner and make proper use of the field automation systems. • Share information across the organisation by using the right communication flows. • Apply appropriately mannered communication skills with clients, colleagues and superiors • Comprehend customer requirements, provide high quality service and customer support during site visits. • Build positive relationships with customers, apply excellent customer care at all times and oversee the preservation of both the clients’ and company’s property and equipment. • Be aware of electrical, mechanical and chemical health and safety issues; also understand appropriate manual handling techniques. • Attend any training provided by the Company and sit for the respective assessments accordingly. • Maintain customer’s trust relationship by keeping service information confidential. • Follow all company’s filed procedures and protocols. • Any other duties as may be necessary from time to time.
Full time on permanent basis.