This course is aimed at providing the learners with various customer handling skills that are useful at the place of work, to ultimately provide excellent customer service and help build customer relationships. This course will also provide learners with after sales service techniques as well as complaint handling practiceT
The course will cover the following topics: https://jobsplus.gov.mt/media/uw1neyyk/award-in-customer-handling-skills-2025.pdf#Award%20in%20Customer%20Handling%20Skills
This course is of 20 hours duration
