The Senior Instructor provides frontline operational leadership, high-quality training delivery, and direct mentoring for the instructional team..
Acting as a key bridge between the instructors and team leader/management, the Senior Instructor oversees daily venue readiness, enforces rigorous Health & Safety protocols, and maintains strict alignment with the company’s Quality Management System (QMS). Additionally, the role plays a hands-on lead in supporting course accreditation audits (specifically for IOSH/NEBOSH) and delivering on or off-site or client-specific training and Risk assessments as required. KEY RESPONSIBILITIES 1. Leadership, Supervision & Staffing: • Directs and mentors training instructors, ensuring operational staff resources are effectively maintained. • Collaborates on the preparation of staff rotas and duty assignments to guarantee comprehensive coverage across all scheduled courses and facility operations. • Swiftly resolves team issues or operational challenges, working to support the Lead Instructor and Operations Manager to address escalated matters. • Active participant in weekly operational meetings, providing key frontline insight to support upper management decisions. • Stepping in to provide seamless instructional cover during staff absences, keeping all planned operations running smoothly. 2. Programme Standards & Objectives: • Oversees day-to-day operational activities relative to course delivery, ensuring total alignment with the company’s and/or client’s QMS requirements. Also assist and support the Team during Internal and external audits. • Guarantees all training environments, practical venues, and specialized equipment are prepped, fully functional, and operationally safe. • Supervise student safety, discipline, and well-being throughout all training exercises. • Support the Lead Instructor and Operations Manager to ensure all routine and emergency maintenance is properly performed and logged according to QMS protocols. 3. Health, Safety & Risk Management: • Contributes directly to support the Health & Safety Manager in building robust Health & Safety practices across training facilities to safeguard personnel, delegates, and site visitors. • Contributes directly to support the Health & Safety Manager in H&S Risk Assessments on or off-site • Performs daily visual checks on Instructor Checklists and conducts random spot-audits on equipment in functional work areas. • Immediately flags equipment faults, working to support the Lead Instructor and Operations Manager to ensure defective gear is promptly decommissioned or tagged out. • Verifies that detailed risk assessments are completed for every task, venue, and practical scenario. • Strictly enforces safety management protocols, including mandatory PPE compliance for both staff and trainees. • Responsible and main contact for our IOSH/NEBOSH accreditations ensuring compliance and successful completion of annual audits 4. Professional Conduct & Appearance: • Leads by example in maintaining an impeccable standard of personal presentation, wearing company PPE/apparel to build a professional image. • Upholds core company values, promotes team cohesion, and preserves strict operational confidentiality. 5. Flexibility & Additional Duties: • Demonstrates adaptability in taking on additional responsibilities aligned with the scope and competence of the role. • Capable of conducting off-site training delivery/risk assessments, including potential overseas deployment. The list of ‘Responsibilities’ appearing in this job description is neither necessarily exhaustive nor is any part of this job description permanent. REQUIRED QUALIFICATIONS & EXPERIENCE • Experience: Proven track record in an Instructor role, with demonstrated supervisory, team-lead, or senior-level experience preferred. Background in Fire & Rescue Services, fire training facilities, Occupational Health and Safety training and assessments or practical safety-critical environments preferred. • Certifications: First-class instructional capabilities with certifications in education, health & safety, or technical instruction disciplines. CMAS 3-star, PADI Divemaster, or equivalent qualifications preferred where applicable. • Licensing: Valid Driving Licence. • Technical Proficiency: High proficiency in safety equipment maintenance, QMS compliance checking, and equipment audit processes. • IT Competency: Competent user of Microsoft Office applications (MS Outlook, Word, Excel, and PowerPoint). REQUIRED SKILLS & ATTRIBUTES • Instructional Leadership: Proven capability to guide, motivate, and organize instructor teams, manage duty rotas, and foster strong team spirit. • Communication & Diplomacy: Clear, articulate, and diplomatic communicator capable of engaging effectively with trainees, peers, and senior management. • Risk & Safety Management: Strong working knowledge of H&S policies, practical risk assessment formulation, and QMS compliance. • Attention to Detail: Rigorous approach to course accreditation documentation, equipment checklist audits, and facility readiness. • Analytical Thinking: Skill in reading operational feedback and course data to implement practical upgrades to training delivery. • Composure & Assertiveness: Able to remain calm, focused, and decisive during peak workloads, emergency schedule changes, or high-pressure situations. COMPANY CULTURE FIT • Support the Lead Instructor and Operations Manager to champion company values, mission goals, and core safety procedures. • Drive a proactive, solution-minded leadership approach across all daily challenges. • Pursue continuous professional development and deliver top-tier customer care.
If multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.
| Subject | Level | Grade |
|---|---|---|
| FIRE AWARENESS | GRADUATE | N.A. |
| WATER SAFETY | GRADUATE | N.A. |
| FIRE & RESCUE COURSE | GRADUATE | N.A. |
| M.SC. OCCUPATIONAL HEALTH, SAFETY & THE ENVIRONMENT | MASTERS | N.A. |
