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FRONT OFFICE AGENT / RECEPTIONIST

€1,400.00 - €1,400.00 month

  • FULL TIME
  • IL-MELLIEHA, MALTA
  • SHIFT
  • 19 November 2026
  • Ref: 453577

We are looking for a Multi-Lingual receptionist to join our growing team t Seabank Resort & Spa

The Front Office Agent / Night Auditor is responsible for checking-in and checking out guests at the hotel. Manage online, telephone and in-person room reservations. Respond to guests’ issues and complaints in a friendly manner. Promote all Hotel Sales and in-house facilities. Provide good filing system, accurate end of shift hand over. Organize desk and front office reception area. Ensure that all reservations and cancellations are processed efficiently. Report any maintenance, breakage, or cleanliness problems to the relevant manager. To administer the general petty cash system and float in an accurate manner.

  • Profiles

    If multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.

    PROFILE 1

    • Language
      Reading
      Speaking
      Understanding
      Writing
    • ENGLISH
    • FRENCH
    • POLISH
    • GERMAN
  • Competencies

    • Put telephone calls through to clients
    • Register reservations and allocate occupation of rooms, apartments, bungalows...
    • Collect clients' remarks on quality of reception, equipment, personnel
    • Inform customer about organization services and reservation procedure
    • Register follow-up data of activities (reservation/cancellation/sales...). Draft daily statistics reports (occupancy/average price...)
  • Past Experience

    • Occupation
      Experience(months)
    • RECEPTIONIST, HOTEL
      12
  • Driving Licences

    No Driving Licenses required for this vacancy

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