Course on Maltese Language and Culture for Third-Country Nationals: Licensed educational institutions wishing to offer this course may contact us at [email protected] View Course Details
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GROUP & RESERVATIONS EXECUTIVE

€25,000.00 - €30,000.00 year (annually)

  • FULL TIME
  • TAS-SLIEMA, MALTA
  • FULL DAY
  • 12 October 2026
  • Ref: 454931

As Group & Reservations Executive, manage client relationships from enquiry to travel completion, independently handle proposals, coordinate accommodation, transport and activities, manage bookings, and support junior team members with day-to-day queries.

We're growing the team at our family-run business with over 55 years of experience in Malta's tourism sector. We're looking for individuals who enjoy turning client requests into seamless travel experiences, and who take pride in their job. What We're Looking For • Solid experience in a similar role within the tourism industry, or a relevant qualification in tourism and/or event management • Eligible to work in Malta without sponsorship (EU citizenship required, in line with local work permit regulations) • Strong written and verbal communication skills in English; proficiency in Maltese and other languages will be considered an asset but are not essential • Knowledge of and interest in Maltese history and culture • Confidence using Microsoft Office, particularly Word, Excel, and PowerPoint • A proactive mindset, with the ability to work well on your own initiative • Strong numeric accuracy and attention to detail What We Offer • Competitive renumeration package based on experience • A supportive, family-oriented team environment • The chance to work with an experienced team in a business with over 55 years in the industry

  • Profiles

    If multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.

    PROFILE 1

    • Language
      Reading
      Speaking
      Understanding
      Writing
    • ENGLISH
    • MALTESE

    Subjects:

    Subject Level Grade
    MICROSOFT
  • Competencies

    • Check receipt of orders; determine processing order
    • Receive and check travel documents (dates of departure, data...) Hand travel documents to customer
    • Enter and lay out documents. Forward and file documents
    • Select travel proposals meeting client requirements and present to customer (places of interest, formalities, rates...)
    • Writing of: Travel guides, adventures, discovery tours
    • Receive and guide customers, suppliers and visitors. Take messages and make appointments
    • Prepare and follow-up (update, close...) professional files (customer files, accounts receivable...)
    • Follow-up payments, complaints and returns
  • Past Experience

    • Occupation
      Experience(months)
    • TRAVEL CONSULTANTS AND CLERKS
      24
  • Driving Licences

    No Driving Licenses required for this vacancy

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