The Public Area Housekeeping Attendant maintains lobbies, front desk, and offices clean, promotes a positive property image, and addresses guest requests professionally and in a friendly, courteous manner.
Responsibilities: • Assist guests when required • Carry out cleaning of rooms, hallways, restrooms and restaurants as necessary • Comply with the Lost and Found Policy of the Hotel • Ensure that all floral arrangements and plants are always kept neat • Ensure that the hotel lobbies and public facilities are serviced throughout the day • Maintain inventory of all cleaning supplies and communicate needs to the Executive Housekeeper and/or Housekeeping Supervisors • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform • Monitor and maintain glass cleanliness • Perform additional duties including but not limited to laundry services and spring-cleaning • Report any maintenance issues • Update the status of areas that were cleaned, on the assignment sheet Qualifications & Assets: • Ability to prioritize multiple tasks effectively • Ability to work a variety of shifts, including weekends and holidays • Ability to integrate and work well in a team environment • Committed to delivering a high level of customer service • Excellent standards of cleanliness including attention to detail • Flexibility with work schedule to accommodate last minute requests • Maintain a professional appearance, attitude, and performance • Previous related experience will be considered an asset • Strong written and verbal communication skills • Self-motivated with the ability to work in a fast-moving environment
If multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.