CUSTOMER SUPPORT OFFICER (DUTCH/FLEMISH & FRENCH)

€25,000.00 - €35,000.00 year (annually)

• FULL TIME
• SAN GILJAN, MALTA
• FULL DAY
• 14 December 2026
• Ref: 455085

For more information, please copy and paste this link into your browser: https://secure-jobsplus.gov.mt/Filerepository/Jobsplus/medirect_dff_cso.pdf

Please quote the vacancy number in your email. Applicants must be Maltese/EU Nationals/other nationals who are entitled to equal treatment as EU Nationals with regards to employment due to EU legislation & treaty rights about the free movement of workers.

• Profiles

  If multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.

  PROFILE 1

  • Language
    Reading
    Speaking
    Understanding
    Writing
  • DUTCH
  • FRENCH
  • ENGLISH

• Competencies

  • Answer internal or external telephone calls. Pass on messages to guests
  • Collect and deal with complaints of users, clients, occupants, ...
  • Deal with customer complaints (grant discounts, clarify regulations...)
  • Handle: incoming calls (consumer service, take orders, provide assistance to customers...)
  • Handle: outgoing calls (customer loyalty, canvassing for customers, sales to private individuals and companies...)
  • Inform customer about product characteristics; advise customer on his/her choice

• Past Experience

  • Occupation
    Experience(months)
  • CLERK, CONTACT CENTRE INFORMATION (CUSTOMER CARE)
    12

• Driving Licences

  No Driving Licenses required for this vacancy