The Warehouse and Field Operations Supervisor is responsible for maintaining an organised, safe and operationally ready warehouse, while coordinating crews and leading assigned field jobs.
The Warehouse and Field Operations Supervisor is a hands-on operational position responsible for overseeing the efficient, safe and accurate day-to-day operation of the company’s warehouse facilities, while also coordinating crews and leading operational work at client locations. This role combines warehouse supervision, stock control, goods handling, crew coordination, job preparation, vehicle and equipment readiness, client interaction, operational reporting and workplace safety. The successful candidate will divide their time between warehouse-based responsibilities and field operations, depending on the company’s daily workload and operational priorities. The position requires someone who is highly organised, dependable and willing to take practical ownership of operational activities. The successful candidate must be comfortable working independently, directing crews during assigned jobs, handling client goods responsibly, maintaining accurate records and promptly escalating matters that require managerial or commercial approval. Although the position does not carry formal line-management responsibility for employees, the Warehouse and Field Operations Supervisor will provide day-to-day operational direction to crew members, allocate available workers across jobs assigned by the office and supervise the completion of work when appointed as the job leader. The role reports to the designated line manager and works closely with office administrators, operations personnel, drivers, crew members, suppliers and clients. The principal purpose of the Warehouse and Field Operations Supervisor is to ensure that: the warehouse remains organised, secure, safe and ready for daily operations; all incoming and outgoing goods are correctly inspected, counted, recorded and handled; physical stock agrees with the company’s operational and CRM records; stored goods are protected against loss, damage, dampness, pests and other risks; vehicles, equipment, tools and packing materials are ready for use; crews are appropriately allocated across jobs assigned by the office; assigned field work is properly prepared, supervised and completed; client instructions and authorised quotations are followed; unquoted or additional work is escalated before being undertaken; job information, photographs, working times and client sign-offs are accurately recorded; and management is kept informed of operational problems, delays, risks and resource requirements. The position is expected to balance several priorities throughout the working day. Jobs assigned by the office and commitments made to clients must be serviced first. Warehouse readiness, stock accuracy, safety and goods protection must remain continuously maintained. When operational responsibilities permit, the successful candidate may also assist the office with administrative, CRM and operational support work.
If multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.
