We are currently looking for a motivated and customer-focused Customer Service Clerk to join our team.
Key Responsibilities: -Handle customer enquiries by phone and email. -Manage support ticket and follow up on pending issue. -Assist with basic troubleshooting of GPS tracking and fleet management system. -Coordinate with internal team to resolve customer queries. -Maintain accurate customer record and provide regular updates. -Assist with account setup and general administrative task. Requirements: -Previous customer service experience is an advantage. -Good written and spoken English. -Basic computer skills and Microsoft Office knowledge. -Good communication, organisation, and problem-solving skills. -Ability to work in a team and handle customer complaint professionally.
