eu job search

ADMINISTRATIVE CLERK

€1,020.00 - €1,500.00 month

  • FULL TIME
  • SANTA VENERA, MALTA
  • FULL DAY
  • 11 November 2026
  • Ref: 457631

Provide administrative and front desk support, maintain records, process documents and assist with customer enquiries and daily office operations.

World Marketing Services Limited is seeking an organised Administrative Clerk to support its daily office operations. Duties include: • Answering telephone calls, emails and customer enquiries. • Entering and updating customer details, orders and service records. • Preparing, checking and filing documents. • Assisting with appointments, deliveries and service scheduling. • Liaising with sales, accounts, stores and service departments. • Following up pending administrative tasks. Applicants should have good communication and organisational skills, attention to detail and confidence using computers, email and Microsoft Office. Experience with Accounting or similar business software would be an asset.

  • Profiles

  • Competencies

    • Check actions performed; make recommendations
    • Coordinate department activities. Analyse monitoring instruments and make suggestions for improvement
    • Coordinate department activities and support human resources (personnel management).
    • Explaining activity (giving instructions, demonstrating, ...). Coordinating interaction within the group.
    • Coordinate and organise flows of information for functioning of department or organisation (directives, meetings...)
    • Check balance of liquidities and monitor their accounting
    • Input letters, charts/tables... according to specific instructions
    • Retrieve/input/update computer data (search/consult databases) (create badges/registration of persons/phone reports...)
    • Follow-up and update schematic plans, result tables...
    • Data registry (input) via: digitisation of documents
    • Data registry (input) via: mass input
    • Check receipt of orders; determine processing order
    • Coordinate and supervise logistics operations of receipt, dispatch and delivery
    • Inform internal or external customers about handling and follow-up of orders
    • Organise division of storage spaces on-site and follow-up management
    • Organise or supervise the management of product, goods or raw material stocks (encoding, rotation...)
    • Deal with customer complaints (grant discounts, clarify regulations...)
    • Familiarise customer with and lead them to the right person (technician, sales assistant, head of customer service...)
    • Make nature of the call known (order, sales, information, advertising, assistance...)
    • Present solutions to customer complaints or pass file to the litigation/logistics.... department
    • Collect and deal with complaints of users, clients, occupants, ...
  • Past Experience

    • Occupation
      Experience(months)
    • COORDINATOR, ADMINISTRATION, OFFICE ADMINISTRATION OR MANAGEMENT
      12
  • Driving Licences

    No Driving Licenses required for this vacancy

Apply   Change View

Need some guidance?

Make use of our knowledge base to achieve your career goals