OPERATIONS ASSISTANT (LONG-STAYS RESIDENTIAL LEASING)

€17,000.00 - €18,500.00 year (annually)

• FULL TIME
• SAN PAWL IL-BAHAR, MALTA
• FLEXIBLE HOURS
• 11 November 2026
• Ref: 457646

Assist with client enquiries, property viewings, lease preparation and administration, tenant communication, and ongoing lease management to ensure smooth daily operations and a positive client experience.

Client Facing & Lease Management - Inquiry Handling; Property Viewings; Lease Coordination; Financial Administration; Guest Relations Operations and Vendor Coordination - Housekeeping & Cleaning; Maintenance and Repairs; Inventory Control

• Profiles

  If multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.

  PROFILE 1

  • Language
    Reading
    Speaking
    Understanding
    Writing
  • ENGLISH
  • SERBIAN
  • MACEDONIAN

  Subjects:

  Subject	Level	Grade
  FRONT OFFICE	COMPETENT	N.A.

• Competencies

  • Check actions performed; make recommendations
  • Coordinate department activities. Analyse monitoring instruments and make suggestions for improvement
  • Coordinate department activities and support human resources (personnel management).
  • Coordinate and organise flows of information for functioning of department or organisation (directives, meetings...)
  • Direct training activities for employees
  • Control and follow-up maintenance contracts of properties
  • Follow-up/manage insurance policies (renew/commit/payment order...) and claims (statement/calculation/payment...)
  • Participate in planning and execution of repair work or renovation
  • Draw up tenancy agreements. Follow-up rent and expense collection (proof of payment, proceed in case of non-payment...)
  • Keep tenants up to date. Handle customers' inquiries and complaints
  • Carry out property transaction: leasing out
  • Lease out real estate in accordance with rights and obligations of owners and tenants
  • Manage real estate: holiday and leisure-time buildings
  • Carry out property transaction: holiday and leisure-time homes
  • Carry out property transaction: privately-owned houses
  • Answer phone calls, receive customers, inform or orient customers
  • Sort, distribute, prepay and register correspondence. Handle emails
  • Code, file and archive documents
  • Input and lay out legal documents (contracts, reports and court orders...)
  • Follow-up and check execution of maintenance contracts
  • Define customer needs (price, surface, location,...) and formalise request
  • Estimate costs of real estate maintenance and repairs. Prepare inquiries
  • Take measures in case of complaints or problems (disputes, collections...)
  • Follow-up and monitor works until completion
  • Follow-up budgets.Fill in accounting, legal... documents
  • Build up and maintain relations with a network of partners, local authorities, authorities representing tenants/owners
  • Manage real estate: co-owned buildings
  • Manage real estate: co-owned buildings with difficulties
  • Carry out property transaction: co-owned buildings

• Past Experience

  • Occupation
    Experience(months)
  • CLERK, GENERAL OFFICE
    24
  • REAL ESTATE AGENTS AND PROPERTY MANAGERS
    24

• Driving Licences

  No Driving Licenses required for this vacancy