Oversees daily service operations in restaurant, bar, hotel, and resort.
Supervise and coordinate the activities of restaurant/bar staff to ensure efficient and effective operations. Ensure that all food and beverages are prepared and served in accordance with quality standards and customer preferences. Train and develop restaurant/bar staff to provide excellent customer service and maintain high levels of cleanliness and hygiene. Monitor inventory levels and order supplies as needed to ensure adequate stock levels. Maintain accurate records of restaurant/bar transactions, including sales, inventory, and customer feedback. Resolve customer complaints and ensure that all guest issues are handled in a timely and professional manner. Ensure compliance with all health and safety regulations, as well as restaurant policies and procedures. Collaborate with management to develop and implement strategies to improve restaurant/bar performance and profitability.
If multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.
| Subject | Level | Grade |
|---|---|---|
| HOSPITALITY, FOOD & BEVERAG | DIPLOMA | N.A. |