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HEALTH CLAIMS ASSOCIATE

€23,000.00 - €25,000.00 year (annually)

  • FULL TIME
  • TA' XBIEX, MALTA
  • FULL DAY
  • 13 November 2026
  • Ref: 457859

We’re currently looking to recruit a claims associate to join our team. The job entails assessing and settling claims directly with clients or service providers in line with the company’s customer service standards.

If you’re interested in insurance, customer care and medical issues, this would be ideal for you. About You You must be outgoing and have a positive attitude, an eye for detail and an ability to relate well to people. Excellent communication and listening skills are important and you need to be one who finds teamwork energizing, who is able to work under pressure and has an interest in medical issues. Job Requirements: -An advanced level of education and a minimum of an ordinary level in biology. -Experience in an insurance setting or a health/customer care related discipline. -IT proficiency. -Fluency in written and spoken English and Maltese. -The ability to establish good relationships with all types of clients and intermediaries. Full on the job training will be provided.

  • Profiles

    If multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.

    PROFILE 1

    • Language
      Reading
      Speaking
      Understanding
      Writing
    • MALTESE
    • ENGLISH

    ISCED Level:

    Post-secondary non-tertiary education - Level (4)

    Subjects:

    Subject Level Grade
    BIOLOGY O-LEVEL PASS
  • Competencies

    • Sell insurance products/services: Life insurance
    • Sell insurance products/services: Health
    • Check maturity dates of contracts and send requests for payment
    • Draw up a contract proposal (coverage, premiums...) and inform customers about specific clauses
    • Inform customers about handling of their file, advise them on steps to be taken (expertise, filing a complaint...)
    • Claim additional information/evidence (medical certificates, invoices, expertise reports, health questionnaires...)
    • Analyse customer's insurance needs and inform him/her about proposed products
  • Past Experience

    • Occupation
      Experience(months)
    • INSURANCE REPRESENTATIVE
      12
  • Driving Licences

    No Driving Licenses required for this vacancy

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