Provide an excellent dining experience for guests by delivering professional food and beverage service, ensuring customer satisfaction, and maintaining high standards of hospitality.
Responsibilities: • Arrange table settings and maintain a tidy dining area • Communicate order details to the Kitchen Staff • Check dishes and kitchenware for cleanliness and presentation and report any problems • Carry dirty plates, glasses and silverware to kitchen for cleaning • Deliver checks and collect bill payments • Follow all relevant health department regulations • Greet and escort customers to their tables • Inform customers about the day’s specials • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties) • Offer menu recommendations upon request • Provide excellent customer service to guests • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) • Prepare tables by setting up linens, silverware and glasses • Serve food and drink orders • Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization • Up-sell additional products when appropriate Qualifications & Assets: • At least 1-year experience working in a similar position • Ability to work variable shift pattern • Ability to work with little supervision • Ability to multi-task with the ability to perform well in a fast-paced environment • Ability to handle unexpected problems and provide solutions to challenges • Hands-on experience with cash register and ordering information system • Excellent presentation skills
If multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.
