Greet and assist guests, manage check-ins and check-outs, handle reservations, answer calls and emails, process payments, provide information, resolve queries, maintain records, and ensure a professional, welcoming front desk experience.
Welcoming visitors, managing check-ins/check-outs, handling reservations via phone or email, and processing payments. They ensure a positive guest experience by providing information, resolving complaints, and coordinating with housekeeping and maintenance teams.
