Responding promptly and professionally to client enquiries, addressing concerns, and providing helpful information and support.
We are looking for an organized and motivated Customer Service Representative to join our team. This role involves managing communication with all in-house clients, responding to inquiries, and collecting and reporting on client feedback with the goal of continuously improving internal and external processes. The ideal candidate will have excellent people skills, strong problem-solving abilities, a proactive mindset, and experience in a customer service role. Strong organizational skills, comfort with technology and digital tools, and a high level of English are essential. Working knowledge of at least one of Portuguese or Spanish is required.
If multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.
