We are seeking a professional, friendly, and well‑organized Hotel Receptionist to join our front office team. The role includes welcoming guests, managing reservations, and ensuring smooth check‑in and check‑out while delivering exceptional hospitality.
• Greet guests warmly and provide efficient check in and check out services • Manage reservations, cancellations, and room allocations using hotel software • Handle guest inquiries, requests, and complaints with professionalism • Coordinate with housekeeping and other departments for room readiness • Process payments, issue invoices, and maintain accurate records • Maintain a clean, organized, and presentable reception area • Provide information about hotel services, local attractions, and transportation
