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CUSTOMER CARE REPRESENTATIVE

€17,000.00 - €22,000.00 year (annually)

  • FULL TIME
  • RAHAL GDID, MALTA
  • FULL DAY
  • 02 December 2026
  • Ref: 458723

We are looking for a friendly, motivated Customer Care Representative to join our growing team! In this role you will provide exceptional service and support to our customers whilst working closely with other departments to resolve customer issues.

To provide excellent service to our customers, handling inquiries, resolving issues and ensure customer satisfaction. Communication skills, problem solving mindset, team player and positive attitude are required.

  • Profiles

    If multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.

    PROFILE 1

    • Language
      Reading
      Speaking
      Understanding
      Writing
    • ENGLISH
    • MALTESE
  • Competencies

    • Deal with customer complaints (grant discounts, clarify regulations...)
    • Familiarise customer with and lead them to the right person (technician, sales assistant, head of customer service...)
    • Inform customer about product characteristics; advise customer on his/her choice
    • Handle: incoming calls (consumer service, take orders, provide assistance to customers...)
    • Collect and deal with complaints of users, clients, occupants, ...
  • Past Experience

    • Occupation
      Experience(months)
    • CLERK, CONTACT CENTRE INFORMATION (CUSTOMER CARE)
      0
  • Driving Licences

    No Driving Licenses required for this vacancy

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