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OPERATIONS & CLIENT RELATIONS EXECUTIVE

€12,000.00 - €16,000.00 year (annually)

  • FULL TIME
  • IS-SWIEQI, MALTA
  • FULL DAY
  • 25 November 2026
  • Ref: 459210

Responsible for coordinating daily operational activities, managing client relationships, handling enquiries, resolving service-related issues, and ensuring efficient service delivery and customer satisfaction.

Coordinate daily operations, schedules and deliverables; Act as main contact for relevant parties; Track deals, payments and campaign performance; Prepare reports and keep records and CRM updated; Support onboarding; handle client queries and follow-ups by chat. Competencies: Problem solving and conflict resolution Stakeholder negotiation Budget tracking Cross-functional coordination Social media and digital marketing awareness

  • Profiles

    If multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.

    PROFILE 1

    • Language
      Reading
      Speaking
      Understanding
      Writing
    • ENGLISH
  • Competencies

    • Coordinate team activities
    • Build up and maintain network of partners, suppliers and service providers
    • Follow-up payments, complaints and returns
    • Code and enter customers' data (registration of cheques, stock exchange orders...) and update monitoring table
    • Draw up and edit etters, reports, notes...
  • Past Experience

    • Occupation
      Experience(months)
    • CLERK, CONTACT CENTRE INFORMATION (CUSTOMER CARE)
      12
  • Driving Licences

    No Driving Licenses required for this vacancy

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