We are seeking a friendly and organised Hotel Receptionist to welcome guests, manage reservations and handle daily reception duties, including night shifts, ensuring a smooth and pleasant guest experience.
Key Responsibilities: - Welcome guests and assist with check-in and check-out procedures. - Manage reservations, bookings and invoices. - Answer telephone calls and handle enquiries. - Assist guests with requests, complaints and other issues. - Handle emergency calls and follow appropriate procedures. - Perform daily reception and administrative duties. - Maintain accurate records and ensure efficient front desk operations.
