Responsible for safely collecting and delivering goods to customers on time, handling orders accurately and providing professional customer service. No experience required; full training provided. Must be physically fit, reliable and hardworking.
The Delivery Person is responsible for the safe, accurate, and timely delivery of goods to customers while maintaining the highest standards of customer service and operational efficiency. The role involves preparing deliveries, ensuring the integrity and quality of products during transportation, collecting returns and payments where applicable, and accurately reconciling all delivery-related documentation upon returning to the distribution centre. The successful candidate will demonstrate professionalism and a strong commitment to customer satisfaction. Key Responsibilities: • Delivery Preparation: Load all items scheduled for delivery onto the assigned delivery vehicle. • Route Planning: Plan and organise the assigned delivery route in the most efficient sequence possible. • Order Fulfilment: Deliver all customer orders in full, ensuring that all products are received in the correct quantity and in the best condition possible. • Returns Management: Collect customer returns as defined on the accompanying return documents provided by distribution management. • Payment and Delivery Confirmation: Obtain customer signatures and collect payment where applicable, ensuring that all orders were completed accurately and in accordance with company procedures. • Route Reconciliation: Reconcile all delivery documents and collected payments upon returning to the distribution centre. • Vehicle Care: Maintain the assigned vehicle in a clean and presentable condition and promptly report any defects or maintenance needs. • Health, Safety and Regulatory Compliance: Adhere to all company policies, health and safety regulations and road traffic laws at all times. • Customer Service Excellence: Provide courteous and professional service to all customers. Skills and Competencies: • Valid Maltese Driving license C/C1. • Valid Certificate of Professional Competence (CPC). • Valid Food Handling License B. • Excellent organisational and time management skills. • Ability to work independently while managing multiple deliveries efficiently. • Physically capable to load, unload and transport goods safely (up to 20kg unassisted). • Proficiency in using GPS navigation software to plan efficient routes, avoid traffic congestion and optimise delivery times. • Ability to use handheld delivery devices, barcode scanners and mobile delivery applications. • Basic digital literacy, including the ability to use smartphones, tablets and company software for delivery confirmations and communication. • B1 level of English competency.
If multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.
