Grasswood is on the lookout for motivated Junior Account Managers fluent in English and Italian to join our vibrant Customer Support team.
What You’ll Do: • Deliver outstanding customer support by handling inquiries across multiple channels, ensuring top-notch service every time. • Actively promote the products and services of the leading brands we support through outbound communication. • Use your bilingual skills to engage effectively in both English and [Italian/Spanish]. • Adapt to a flexible shift schedule, including night shifts, to meet business needs. • Collaborate closely with your team while showing initiative to work independently. • Bring a positive, can-do attitude that energizes both customers and colleagues. What We’re Looking For: • Fluent in English and Italian with excellent communication skills in both languages. • Experience in customer support or sales with a passion for providing exceptional service will be considered as an asset. • Flexibility to work shifts, including nights, with reliability and punctuality from Monday to Sunday. • A confident communicator who listens actively and resolves issues efficiently. • A team player who is also comfortable taking ownership of tasks independently. • A proactive mindset and positive approach to challenges.
If multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.
