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Contents

Q. What do I need to do to register for work for the first time?

Q. I used to register for work in the past and then stopped. What do I need to do to start registering again?

Q. I have just returned from working abroad. What do I need to do to register?

Q. What happens if my former employer does not send the termination form by the time I want to register for work?

Q. I am already in employment, but wish to find another job. Can I register for work?

Q. I am working my notice period, what should I do?

Q. I am 16 years old and I am not interested in furthering my studies. Can I register for work?

Q. I have just terminated my employment as self-employed. What do I need to do?

Q. I am a full-time student studying in Malta. In winter I am busy studying but in summer I wish to work. How can you help me?

Q. How do I find out which social benefits I am entitled to?

Q. What happens if I am unwell and unable to attend an appointment with the Employment Advisor or any other activation measures such as training and schemes?

Q. What shall I do if I have an important appointment on the day that I am supposed to meet with my Employment Advisor?

Q. What happens when I change address?

Q. What if I am on probation in my new job?

Q. What if I want to attend a course offered by a private institution?

Q. What shall I do if I find employment?

Q. How do I get to Jobsplus offices?

Q. How can I apply for a course offered by Jobsplus?

Q. I would like to find a job within the EU what should I do?

Q. What shall I do if I find a one-off work activity?

Q. I would like to query about registration?

 

Q. What do I need to do to register for work for the first time?

 

A. Upon first time registration you are required to submit an online registration through your Jobsplus Website Profile.  The following links enable access to further assistance regarding online registrations: 

 o Maltese 
 o English  

Please note that only those clients who have booked an appointment will be able to enter Jobsplus offices and job centres.


It is to be noted that appointments are given to clients who do not have access to internet.

Clients who have access to internet are encouraged to make use of Jobsplus online services. More details on the how to book an appointment please click here.

Opening hours are between 08:00hrs to 12:00hrs and between 13:30 hrs to 15:00 hrs from Monday and Thursday, and between 8:00 hrs and 12:00 hrs on Fridays (1st October to 30th June) and from 08:00hrs to 12:00hrs from Monday to Friday (1st July to 30th September).

Persons with a disability should register either online or at the Lino Spiteri Foundation (LSF) Centre, St Louis Street, Msida

Upon registration the presentation of the following documents are required:
  • Your Identity Card;
  • Parents' Consent Form (for the registration of minors under 18 years of age);
  • Any certificates of qualifications together with your personal curriculum vitae (CV);
  • The termination form of your previous employment (if available).

Q. I used to register for work in the past and then stopped. What do I need to do to start registering again?

A. The prospective registrant should either submit an application online or book an appointment.

Q. I have just returned from working abroad. What do I need to do to register?

A. In this eventuality the first-time registration procedure must be followed, and the passport and/or air tickets should be presented.  

Q. What happens if my former employer does not send the Termination Form by the time I want to register for work?

A. In case where any past employers fail to send in the termination form(s), it is highly recommended that registration on Part 2 of the register is made. Subsequently Jobsplus shall contact any former employer(s) to submit the termination form(s).

Q. I am already in employment, but wish to find another job. Can I register for work?

A. Yes. Jobsplus offers the possibility to individuals who are already in employment to register for alternative or additional employment. You are to submit an online registration through your Jobsplus Website Profile.  The following links enable access to further assistance regarding online registrations: 

 o Maltese 
 o English  

Please note that only those clients who have booked an appointment will be able to enter Jobsplus offices and job centres. 

It is to be noted that appointments are given to clients who do not have access to internet.  

Clients who have access to internet are encouraged to make use of Jobsplus online services. More details on the how to book an appointment please click here.

Registration must be renewed once every three months by sending an email to:
a. records.jobsplus@gov.mt for those registering for alternative / temporary employment.
b. part-time.jobsplus@gov.mt for those registering for part-time employment.

Q. I am working my notice period, what should I do?

A. During the notice period an individual is required to register on Part 3 since s/he would still be considered as employed.  You are to submit an online registration through your Jobsplus Website Profile.  The following links enable access to further assistance regarding online registrations: 

 o Maltese 
 o English  

Please note that only those clients who have booked an appointment will be able to enter Jobsplus offices and job centres.  It is to be noted that appointments are given to clients who do not have access to internet.  Clients who have access to internet are encouraged to make use of Jobsplus online services. More details on the how to book an appointment please click here

Registration must be renewed once every three months by sending an email to records.jobsplus@gov.mt

Q. I am 16 years old and I am not interested in furthering my studies. Can I register for work?

A. Young persons who do not fall under compulsory school age (‘… a person shall be deemed to be of compulsory school age if he has attained the age of five years and has not attained the age of sixteen years or has not yet completed the last year of secondary school’. Chapter 327, Education Law) are eligible to register as of the end of the Year 11 (Form 5) scholastic year.

Q. I have just terminated my employment as self-employed. What do I need to do?

A. A previously self-employed individual needs to submit an online registration through his/her Jobsplus Website Profile.  The following links enable access to further assistance regarding online registrations: 

 o Maltese 
 o English  

Please note that only those clients who have booked an appointment will be able to enter Jobsplus offices and job centres.    

It is to be noted that appointments are given to clients who do not have access to internet.  Clients who have access to internet are encouraged to make use of Jobsplus online services. More details on the how to book an appointment please click here.

Q. I am a full-time student studying in Malta. In winter I am busy studying but in summer I wish to work. How can you help me?

A. The summer holidays are a good opportunity to acquire work experience as this will facilitate the transition from formal education to the working life. One may register for summer work by submitting an online registration through one’s Jobsplus Website Profile.  The following links enable access to further assistance regarding online registrations: 

 o Maltese 
 o English  

Please note that only those clients who have booked an appointment will be able to enter Jobsplus offices and job centres.    

It is to be noted that appointments are given to clients who do not have access to internet.  Clients who have access to internet are encouraged to make use of Jobsplus online services. More details on the how to book an appointment please click here

Registration must be renewed once every three months by sending an email to records.jobsplus@gov.mt  

University students who have completed their final exams during the scholastic year and present their examination schedule will be eligible to register on Part 1 upon signing a declaration and present proof from the stipends’ office that any stipends and grants have been cancelled. This also applies to university students who resign from their course.

Q. How do I find out which social benefits I am entitled to?

A. Queries on social benefits should be addressed to the Department of Social Security. Following registration with Jobsplus, the registrant is required to visit the closest office of this department to obtain information and apply for social benefits. 

Q. What happens if I am unwell and unable to attend an appointment with the Employment Advisor or any other activation measures such as training and schemes?

A. Registration for work implies that you are actively seeking employment. During this time, Jobsplus will do its utmost to assist you in finding suitable employment. You will periodically be asked you to attend activation measures such as interviews, meetings and   training. If you refuse active measures such as job offers, training, and schemes, and you do not actively seek employment or participate in training and do not reach the quota agreed upon, this will show that you are no longer interested in seeking employment and consequently we will remove your name from the unemployment register. We kindly ask you to attend all appointments that you are notified of.  This is also applicable in case where you had applied for the Training being offered out of your own initiative.  

Anyone who is in breach of the above is required to fill in a Justification Form sustaining one’s reason by providing any relevant evidence in a stipulate time frame. Form is to be sent via email to justifications.jobsplus@gov.mt.  

Clients who do not have access to internet are to make an appointment to visit Jobsplus offices in Hal Far.  

Every medical certificate (when failing to attend a Jobsplus Activation Measure) needs to be stamped by the Department of Social Security within ten days from date of examination.

Q. What shall I do if I have an important appointment on the day that I am supposed to meet with my Employment Advisor?

A. If the individual must attend an important appointment such as a medical appointment, a court/tribunal hearing or a job interview s/he is required to fill in a Justification Form sustaining one’s reason by providing any relevant evidence in a stipulate time frame. Form is to be sent via email to justifications.jobsplus@gov.mt.  

Clients who do not have access to internet are to make an appointment to visit Jobsplus offices in Hal Far.

Q. What happens when I change address?

A. In this instance, the registrant is simply required to notify the details of such change:
 o Email - Sending a copy of his/her Maltese Identity/ Residence Card from both sides to any of the Job Centres generic emails (qawra.jobsplus@gov.mt, mosta.jobsplus@gov.mt, birkirkara.jobsplus@gov.mt, birgu.jobsplus@gov.mt, valletta.jobsplus@gov.mt, gozo.jobsplus@gov.mt)    
 o By appointment: ONLY those clients who have booked an appointment will be able to enter our offices and job centres. Clients are always being requested to wear a face mask or visor and have their body temperature checked before entering Jobsplus premises. Clients displaying fever (37.2C or more) or are visibly unwell shall not be allowed to enter Jobsplus premises.  More details on the how to book an appointment please click here

Q. What if I am on probation in my new job?

A. If the client is on probation s/he is still required to notify Jobsplus a day before the start of the new job through the submission of the Declaration of Employment (Jobsplus 34-Orange Form).  This would have been supplied upon first time registration; alternatively it can be collected from any Job Centre or downloaded from the Jobsplus website (the following links enable access to the form)Meanwhile, the respective employer is legally bound to submit an engagement form to Jobsplus upon the employment of the registrant. If during the probation period either party wishes to terminate employment, the client is able to continue registering for work normally. 

Q. What if I want to attend a course offered by a private institution?

A. A declaration by the institution offering the training shall be supplied to Jobsplus in order for you to provide evidence to your Employment Advisor showing your efforts to enhance your skills to become more employable. 

Q. What shall I do if I find employment?

A. A registered unemployed person who has found employment must fill the Declaration of Employment (Jobsplus 34-Orange Form) and send it to the Jobsplus Justification Unit in Hal Far or to the Gozo Centre. This form can be obtained either from Jobsplus outposts or downloaded from the website. 

Q. How do I get to Jobsplus offices?

A. Reference is made to the "Office Locations" section of our website. 

Q. How can I apply for a course offered by Jobsplus?

A. Reference is made to the website, or to any of the Job Centres or alternatively remote communication can be made by sending an email to training.jobsplus@gov.mt or dialling 22201610/ 22201611/ 22201614 . 

Q. I would like to find a job within the EU what should I do?

A. If the client is interested in employment within the EU, the European Employment Services (EURES) is able to provide the necessary assistance.  The client is encouraged to contact the EURES Malta team on eures.jobsplus@gov.mt or freephone 8007 6505.  The EURES Malta team provides assistance to navigate through the EURES portal, search for a potential job, supply information about living and working conditions in the preferred country of destination and provide contact with one of the 1000 advisors all over the EU.

Q. What shall I do if I find a one-off work activity?

A. A person registering for employment may engage in a one-off work activity, consisting of a few hours (five (5) hours in any one week and not exceeding the amount of two hundred and forty (240) hours per annum) whilst retaining his right to remain on the Register.  Approval of such employment is to be obtained beforehand, from Jobsplus Registration Unit, at least one week in advance. Should the registrant fail to inform Jobsplus and is caught working while registering, he shall be struck off the register with immediate effect for a period of six (6) months. Application Form can be collected from any Job Centre or downloaded from the Jobsplus website (the following link enables access to the form) 

Q. I would like to query about registration?

A. The client is encouraged to contact servizz.gov on 153 and will be guided accordingly.